Privacy Policy

Last updated: May 15, 2026
Your privacy matters to us. This policy explains clearly what information we collect, how we use it, and your rights regarding your personal data.

This Privacy Policy describes how Brevon Gate (“Brevon Gate”, “we”, “us”, or “our”) collects, uses, stores, and discloses personal information when you visit or make a purchase from our website at brevongate.com.

By using our website or placing an order, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website.

1. Who We Are

Brevon Gate is a premium outdoor bike company based in Vaudreuil-Dorion, Québec, Canada. We are the data controller responsible for your personal information collected through our website.

Business address:
1-392 Rue Chicoine
Vaudreuil-Dorion (Québec) J7V 2X3
Canada

Privacy contact: [email protected]

2. Information We Collect

2.1 Information You Provide to Us

We collect personal information that you voluntarily provide when you:

Create an account: name, email address, password
Place an order: name, billing address, shipping address, phone number, email address, and payment information (processed securely by our payment provider — we do not store full card details)
Contact us: name, email address, and the content of your message
Subscribe to our newsletter: email address and marketing preferences

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address and general geographic location
Browser type and version
Device type and operating system
Pages visited, time spent on pages, and referral URLs
Cookie identifiers and session data

This information is collected through cookies, log files, and similar tracking technologies. See Section 7 (Cookies) for more details.

2.3 Information from Third Parties

We may receive limited information from third-party services we use, such as:

Payment processors (e.g., Stripe, PayPal) — transaction confirmation and fraud signals
Shipping carriers — delivery status updates
Analytics providers (e.g., Google Analytics) — aggregated website usage data

3. How We Use Your Information

We use the personal information we collect to:

Process and fulfil orders — including payment processing, shipping, and order confirmation
Manage your account — enabling you to view order history, save addresses, and manage preferences
Provide customer support — responding to your enquiries, returns, and warranty claims
Send transactional emails — order confirmations, shipping notifications, and refund updates
Send marketing communications — newsletters, promotions, and product updates (only if you have opted in; you may unsubscribe at any time)
Improve our website — analysing usage patterns to enhance the user experience
Prevent fraud and ensure security — detecting and preventing fraudulent transactions or unauthorised access
Comply with legal obligations — meeting our obligations under Canadian law

4. Legal Basis for Processing

We process your personal information on the following legal grounds:

Contract performance: Processing necessary to fulfil your order and manage your account
Legitimate interests: Improving our website, preventing fraud, and ensuring security
Consent: Marketing communications and non-essential cookies (you may withdraw consent at any time)
Legal obligation: Retaining records as required by Canadian tax and commercial law

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with trusted third parties only where necessary:

Payment processors — to securely process your payment (e.g., Stripe, PayPal)
Shipping carriers — to deliver your order (your name and delivery address are shared with the carrier)
Email service providers — to send transactional and marketing emails on our behalf
Analytics providers — to help us understand website traffic (data is aggregated and anonymised where possible)
Legal authorities — if required by law, court order, or to protect our legal rights

All third parties we work with are required to handle your data securely and in accordance with applicable privacy laws.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including:

Order data: retained for a minimum of 7 years for tax and accounting purposes, as required by Canadian law
Account data: retained while your account is active; you may request deletion at any time (subject to legal retention requirements)
Marketing preferences: retained until you unsubscribe or request removal
Customer support records: retained for up to 3 years

7. Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function (e.g., shopping cart, login session). These cannot be disabled.
Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics). You may opt out via your browser settings.
Marketing cookies: Used to deliver relevant advertisements. Only placed with your consent.

You can control cookie settings through your browser at any time. Disabling certain cookies may affect website functionality.

8. Your Privacy Rights

As a resident of Canada (and subject to applicable provincial privacy laws such as Québec’s Law 25 / Bill 64), you have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete personal information
Request deletion of your personal data (subject to legal retention obligations)
Withdraw consent to marketing communications at any time by clicking “Unsubscribe” in any email or contacting us directly
File a complaint with Canada’s Office of the Privacy Commissioner (OPC) at priv.gc.ca if you believe we have not handled your information appropriately

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. These include:

SSL/TLS encryption for all data transmitted through our website
Secure, access-controlled storage for customer records
Third-party payment processing — we do not store full payment card details
Regular security reviews and updates

While we take every reasonable precaution, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to responding promptly to any security incident.

10. International Customers

If you are accessing our website from outside Canada, please be aware that your personal information will be transferred to, stored, and processed in Canada. By using our website, you consent to this transfer. We ensure that appropriate safeguards are in place in accordance with applicable privacy laws.

11. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms or carrier tracking pages). We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

12. Children’s Privacy

Our website and Services are not directed to children under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us at [email protected] and we will promptly delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

For any privacy-related questions, requests, or concerns, please contact us:

Brevon Gate — Privacy Enquiries
Email: [email protected]
Contact page: brevongate.com/contact
Response time: within 2 business days (Mon – Fri, 9am – 6pm EST)
Mailing address: 1-392 Rue Chicoine,
Vaudreuil-Dorion (Québec) J7V 2X3, Canada